FAQ’s

How do I secure a booking?

Once you have contacted us and confirmed your booking requirements, we will issue you an invoice for payment. We require a 50% non-refundable deposit to secure your booking with the balance due seven (7) days prior to your event. Invoices can be paid via Bpay, Credit Card or bank transfer.

 

BPay and Credit card payments will attract a 2% surcharge.

What if it rains?

We are lucky in Queensland that we have so many beautiful, sunny days however in the event of inclement weather we are happy to reschedule your event to another date of your choice (subject to availability). We are also happy to move your event indoors to a location of your choice (surcharge may apply depending on location).

Do you cater for dietary requirements?

Yes! Our awesome caterers are happy to offer many different dietary options to suit individual requirements.

Can I purchase gift vouchers?

Gift vouchers make the perfect gift for your loved ones to treat themselves to a luxury picnic. You can purchase gift vouchers for any nominated value.

How can I find our picnic on the day?

As most picnics are in public areas, we cannot guarantee the exact location however, we will do our very best to secure the area requested. We will pin drop you the exact location of your picnic set up prior to your arrival along with a text message.  Pimp My Picnic signage will be displayed.

Will anyone be there when I arrive?

Your picnic will be completely set up ready for your arrival, we will not be present when you arrive (unless requested). We respect the privacy of our guests but will not be far away should you need us.

What do I do when our time allocation is finished?

The only thing for you to do is farewell your guests!

Once you and your guests have departed we will do all the cleaning/packing up!

Didn’t find the answer? Ask us anything below.